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Quality & Environmental Policy

Our Mission

Make the workplace a better place.

Our Vision

Provide intelligent solutions that protect people and enhance their environment, giving customer satisfaction and staff fulfilment whilst rewarding all our stakeholders, preventing pollution and protecting the environment.

Our Values

Integrity – Ethics and Openness

Innovation – Progress, Create and Inspire

Respect – Care and Protect

 

To achieve our Vision and Mission we must all understand and uphold the following principles.

Customers

Identify our customers’ current and future needs and expectations.

Meet customer requirements in every respect.

Encourage customer feedback to help us improve our services.

Supply only safety equipment that fully complies with the standards and regulations relating to those products.

 

Internal Systems

Cultivate quality and environmental awareness and understanding throughout the company and promote the same with others who affect our activities or our reputation.

Set, communicate and achieve quality and environmental objectives intended to improve quality and environmental performance.

Manage our activities to ensure they are performed to the highest standards.

Maintain a management system that complies with ISO 9001:2015, ISO 14001:2015, BSIF and other applicable regulatory requirements.

To ensure we remain in line with our BSIF accreditation, this company undertakes to supply only safety equipment that fully complies with the standards and regulations and claims made relating to those products. Where appropriate, this company will maintain up to date technical files and associated documentation to ensure that regulatory compliance information can be supplied upon request. Where products are sourced from external organisations which hold technical files relating to the products being offered, this company will request confirmation that these files are current, complete, contain appropriate conformity assessment information and, where relevant, regulatory compliance certificates and will take all necessary steps to confirm the validity of the compliance documentation held by that external supplier in respect of the products being sourced.

Co-operate, and maintain good relations with all regulatory authorities and other stakeholders.

Ensure this policy is available to stakeholders and where practical, provide information and assistance to them regarding environmental matters affected by our services and activities.

 

Staff

Ensure staff are supported, well informed, competent and perform their duties enthusiastically.

Create a culture amongst staff that seeks to improve performance of themselves and Tower.

 

Suppliers

Source products and services from socially responsible suppliers.

Use suppliers who share our commitment for customer satisfaction and environmental protection.

Build relationships with suppliers to encourage cooperation and improved performance.

Request confirmation that technical files relating to safety equipment are current, complete, contain appropriate conformity assessment information, where relevant, regulatory compliance certificates and confirm the validity of the compliance documentation held.

 

Charles Aris

Chief Executive Officer

June 2019

 

Download PDF Version

 

Leading PPE , Workwear , Health & Safety Supplier in the UK

Accreditations: ISO 9001 | ISO 14001 | ISO 18001 | UKAS | MHRA | FORS | BTTG Member | BSIF Registered Safety Supplier | Crown Commercial Supplier | RISQS Verified | UDVB Qualified | Cyber Essentials

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